Reference

Your Privacy at tribun855 link

We collect and handle your account details, payment information, and play history to keep your account secure and process your deposits and withdrawals through DANA, OVO, GoPay and…

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tribun855 link Your Privacy at tribun855 link
REACH OUT ANYTIME

How to Contact Us About Your Privacy

If you want to know what data we hold, request a copy of your information, or ask us to update or delete your details, we're here to help. Our support team handles privacy requests during local Indonesia business hours, and we aim to respond within 5 business days. You can also reach privacy concerns through your account settings under Security & Privacy.

Team online

Live Chat

Open the live chat widget in your account lobby during our support hours. Our team will walk you through your privacy request step by step.

Email Support

Send a privacy request to our support email address listed in your account. Include your username and the exact information you want to access or modify.

Phone Support

Call our Indonesia support line during business hours. Have your account username and a valid ID ready so we can verify your identity before discussing your data.

SECURITY & RETENTION

How We Protect and Store Your Information

Your data is encrypted in transit and at rest using industry-standard protocols. Account passwords are hashed and never stored in plain text.

Data Encryption

All personal and payment data travels over HTTPS and is encrypted at rest. Your account password is never visible to our staff and cannot be recovered — only reset.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby settings. Analytics cookies help us see which games are played most. You control these in your privacy settings.

Payment Security

DANA, OVO, GoPay and QRIS transactions are handled by certified payment gateways. Card and bank details are tokenized — we don't store full card numbers on our platform.

Data Retention

We keep your account data as long as you're active, plus a legal-retention window after closure that depends on local law. You can request deletion through Settings or by contacting support.

Account Control

Update your email, phone, address, or password anytime in your Settings. You can also download a copy of all your personal data and game history through your account portal.

No Third-Party Sales

We do not sell, rent, or share your personal data with marketers or data brokers. Payment processors and compliance officers see only what's needed to process your account and meet local rules.

Privacy Questions Players Ask

We answer the questions we hear most often about how your data flows through tribun855 link, what rights you have, and how to manage your account information.

Your account and play history are archived, not deleted immediately. We keep records for the legal retention period that depends on local law — typically 3–5 years for compliance. You can request early deletion by contacting support; we'll review your request and comply where permitted.

Yes. Log into your account, go to Settings > Account History, and download your transaction report. This includes every DANA, OVO, GoPay and QRIS deposit and withdrawal. You can also request a full data export through your privacy settings or by emailing support.

Cookies keep you logged in, remember your language and lobby preferences, and help us see which games are played most often. You can disable non-essential cookies in your Settings, but essential cookies are needed to keep your account secure and functional.

Only our security team, payment processors, and compliance staff see your full details. They access your data only to process deposits, verify withdrawals, detect fraud, or meet local regulations. No one on our platform shares your data with third-party marketers.

We encrypt all data in transit and at rest, use firewalls, and run regular security audits. Your password is hashed so we can't see it either. If you suspect unauthorized access, reset your password immediately and contact our support team via live chat or phone.

Go to your Account Settings and select Personal Information. Update your email, phone, or address, then verify the change via a confirmation email. To change your payment method, remove the old one from your Payment Methods list and add a new DANA, OVO, GoPay or QRIS account.

Contact our support team and request account deletion. We'll close your account and begin the deletion process for personal data that isn't required by local law. Compliance-related records may be retained for the legal retention period, but this depends on local law.